Privacy Policy

Who we are

AVOP (“we”, “us”) provides the website at avop.online and related software services that help teams measure and improve visibility in AI-generated answers. This policy explains how we handle personal data when you use our marketing site and product.

Data we collect

• Account data: email address, name, and authentication identifiers when you create an account or sign in.
• Usage data: product interactions, domains you analyze, audit history, and technical logs needed to operate the service.
• Payment and access data: payment references, manual entitlement status, and accounting notes processed with our sales workflow. We do not store full card numbers on AVOP servers.
• Support communications: messages you send to us by email or in-app channels.

How we use data

We use personal data to provide and improve the service, authenticate users, process payments, send transactional emails (such as security alerts or receipts), analyze reliability and security, and comply with law.

Legal bases (EEA/UK)

Where GDPR applies, we rely on contract (to deliver the service), legitimate interests (to secure and improve the product), and consent where required (for example certain cookies or marketing emails if you opt in).

Sharing

We use subprocessors for hosting, email delivery, analytics, and payments. They may process personal data only to provide their services to us and under appropriate safeguards. We may disclose information if required by law or to protect rights and safety.

Retention

We keep data only as long as needed for the purposes above, including legal, accounting, and security requirements. You can request deletion of your account subject to limited exceptions (for example billing records).

Your rights

Depending on your location, you may have rights to access, correct, delete, or export personal data, and to object to or restrict certain processing. Contact us at privacy@avop.online to exercise these rights.

International transfers

If we transfer personal data across borders, we use appropriate safeguards such as standard contractual clauses where required.

Children

The service is not directed to children under 16, and we do not knowingly collect their personal data.

Changes

We may update this policy; the “Last updated” date will change when we do. Continued use after changes means you accept the revised policy.

Contact

Questions: privacy@avop.online